Fire Suppression Service Technician

Johnson Controls; Livermore (CA); On-site; USD 44,083 - 61,992; Full time

Benefits offered by this job

Competitive salary & bonus plan

Paid vacation, holidays, sick time

Medical, dental, vision benefits

On‑the‑job and cross‑training

Collaborative team environment

Zero Harm safety policy

Company vehicle and tools

Scheduling and management support

Employee discount programs

Job summary

Johnson Controls in the United States is seeking a Fire Suppression Service Technician 4 to perform specialized diagnostic, repair, and maintenance on fire suppression systems. The role involves inspections, tests, documentation, and client communication, with work on clean agent, dry chemical, and special hazard systems.

Responsibilities include collaborating with team leaders, interpreting blueprints, and handling daily service calls.

Qualifications

• Excellent communication and organizational skills.
• Outstanding customer service and problem‑solving skills.
• PC skills including Windows, Excel, Word, and Outlook.

Responsibilities

• Assist customers with all questions and concerns in a timely and professional manner.
• Participate in an on‑call rotation for emergency service.
• Inspect suppression gas systems according to contract requirements.
• Use smartphones and equipment for service tasks.
• Support government work as required.

Skills

Communication

Customer service

Problem solving

PC skills

Education

FEL-A certification

Tools

Windows

Excel

Word

Outlook

Job description

Fire Suppression Service Technician 4

Perform specialty diagnostic, repair, and maintenance work on fire suppression systems including flood, pressure, gas, and portable extinguisher systems. Collaborate with team leaders and clients to conduct inspections, tests, documentation, and customer communication. Responsibilities also include working with clean agent, dry chemical, and special hazard systems, interpreting blueprints, and managing daily service calls.

What We Offer

• Competitive salary and commission/bonus plan
• Paid vacation, holidays, sick time
• Comprehensive benefits including 401(k), medical, dental, vision (available day one)
• On‑the‑job and cross‑training opportunities
• Collaborative team environment
• Zero Harm safety policy
• Company vehicle, tools and equipment (as applicable)
• Scheduling and management support
• Employee discount programs

Responsibilities

• Assist customers with all questions and concerns in a timely and professional manner.
• Participate in an on‑call rotation for emergency service.
• Inspect suppression gas systems according to contract requirements.
• Use smartphones and equipment for service tasks.
• Support government work as required.

Required Qualifications

• Excellent communication and organizational skills.
• Outstanding customer service and problem‑solving skills.
• PC skills including Windows, Excel, Word, and Outlook.
• FEL‑A certification.

Preferred Qualifications

• Manufacturer certifications such as ANSUL or KiddiePyrochem.
• RMEI and preferred Multi‑License.
• Valid U.S. driver’s license.

Compensation

Hourly Rate: $32.60 – $44.81 (based on experience, education, skills, and market data). Includes competitive benefits. Salary may be exceeded for exceptional candidates.