Fire Suppression Technician

Johnson Controls; Salem (VA); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Sign on bonus eligible

Competitive starting pay

Paid training

Comprehensive benefits

Company vehicle (as applicable)

Referral bonuses

Wellness program

And more

Job summary

Johnson Controls, a global leader in building safety and energy efficiency, seeks a field service technician to service portable fire extinguishers, kitchen hood systems and suppression gas systems at customer sites. You will read blueprints and manuals, manage daily service calls, and coordinate with customers.

Strong communication and problem‑solving skills are required; a valid US driver’s license helps. On‑call rotations are part of the role.

Qualifications

• Excellent communication and organizational skills.
• Outstanding customer-facing service and problem-solving abilities.
• PC skills including Microsoft Windows, Excel, Word, and Outlook.
• Any manufacturer certifications is a plus; ANSUL, Kiddie PyroChem.
• Valid US driver's license.

Responsibilities

• Perform service and repairs on portable fire extinguishers, kitchen hood systems and suppression gas systems at customer sites.
• Read and interpret blueprints, diagrams, submittals, specifications, manuals.
• Manage daily service calls and customer activity.

Skills

Excellent communication

Organizational skills

Customer facing service

Problem solving

Windows / MS Office

US driver's license

Manufacturer certifications (ANSUL, Py

Tools

Windows

Excel

Word

Outlook

Job description

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.

What We Offer

• Sign On Bonus Eligible
• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short‑Term and Long‑Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What You Will Do

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites. Service, troubleshoot and install many different manufacturers including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals. Manage daily service call, customer activity and program system products.

How You Will Do It

• Assist customers with all questions and concerns in a timely and professional manner.
• Participation in an on‑call rotation for Emergency Service.
• Performs inspections of Suppression Gas Systems based on contract requirements.

Required

What we look for

• Excellent communication and organizational skills
• Outstanding Customer facing service and problem‑solving skills
• PC Skills including Microsoft Windows, Excel, Word, and Outlook (Preferred Qualifications)
• Any Manufacturer certifications is a plus; ANSUL, Kiddie PyroChem
• Valid US drivers license

HIRING HOURLY RANGE: $20-$26 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.). This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site.