Fire Suppression Service Technician

Johnson Controls, Inc.; Farmington Hills (MI); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Benefits: 401K, medical, dental, and V

On-the-job training

Collaborative team environment

Zero Harm safety policy

Company vehicle and tools provided

Employee discount programs

Job summary

Johnson Controls, Inc. seeks a field service technician to perform service and repairs on portable fire extinguishers, kitchen hood systems, and suppression gas systems at customer sites.

You will read blueprints, diagrams, and manuals, manage daily service calls, and work with various manufacturers. The role requires on-site presence, strong communication, and problem-solving skills, with on-going training.

Qualifications

• Excellent communication and organizational skills.
• Outstanding customer facing service and problem-solving skills.
• PC skills including Microsoft Windows, Excel, Word, and Outlook.
• FEL-A

Responsibilities

• Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems at customer sites.
• Read and interpret blueprints, diagrams, specifications, software/systems programs, schematics, and product manuals.
• Manage daily service calls and customer activity.
• Work with clean agent systems, dry chemical systems, and special hazards.
• Assist customers with questions in a timely and professional manner.
• Participate in an on-call rotation for Emergency Service.
• Inspect suppression gas systems based on contract requirements.

Skills

Communication

Customer service

Problem solving

Organizational skills

Education

FEL-A

Tools

Windows

Excel

Word

Outlook

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on socialplatforms.

What we offer

• Competitive pay

• Paid vacation/holidays/sick time10 days of vacation firstyear!

• Comprehensive benefits package including 401K, medical, dental, and vision careAvailable day one!

• Extensive product and on-the-job/cross-training opportunitieswithoutstanding internal resources!

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company vehicle, tools, and equipmentprovidedto complete all jobs.

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out:A Day in the Life of the Building of the Future

What you will do

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites. Service, troubleshoot and install many different manufacturers including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs,schematics,and operational product manuals. Manage daily service call, customer activity and program system products. You will work with clean agent systems, dry chemical systems, and special hazards.

How you will do it

• Assist customers with all questions and concerns in a timely and professional manner.

• Participation in an on-call rotation for Emergency Service.

• Performs inspections of Suppression Gas Systems based on contract requirements.

• Inspect customer systems

• Use of Smart Phone and Equipment

• May include government work

What we look for

Required

• Excellent communication and organizational skills

• Outstanding Customer facing service and problem-solving skills

• PC Skills including Microsoft Windows, Excel, Word, and Outlook

• FEL-A

Preferred

• Any Manufacturer certifications is a plus; ANSUL, KiddiePyroChem

• RMEI and preferred Multi License

• Valid USdriver’slicense

HIRING HOURLY RANGE: $29.66 - 40.77 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI - AD2

#TechHire