Fire Suppression Service Technician

Johnson Controls; Farmington Hills (MI); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Company vehicle and tools

Employee discount programs

On-the-job training

Job summary

Johnson Controls is seeking a field service technician to service and repair portable fire extinguishers, kitchen hood systems and suppression gas systems at customer sites. You will read blueprints, interpret specs, and manage daily service calls while working with various system types, including clean agent and dry chemical solutions.

The role involves on-call emergency coverage, solid communication skills, and a focus on safety.

Qualifications

• Excellent communication and organizational skills.
• Outstanding customer facing service and problem-solving abilities.
• PC skills including Microsoft Windows, Excel, Word, and Outlook.
• FEL-A certification is a plus; relevant manufacturer certifications are advantageous.

Responsibilities

• Perform service and repairs on portable fire extinguishers, kitchen hood systems, and suppression gas systems at customer sites.
• Read and interpret blueprints, diagrams, submittals, specifications, and manuals; manage daily service calls and customer activity.
• Work with clean agent and dry chemical systems; participate in on-call rotation for emergency service.

Skills

Communication

Organizational skills

Customer service

Problem solving

Tools

Microsoft Windows

Excel

Word

Outlook

ANSUL

Kiddie PyroChem

RMEI license

Multi-License

Valid US driver’s license

Job description

Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What We Offer

• Competitive pay
• Paid vacation/holidays/sick time10 days of vacation first year!
• Comprehensive benefits package including 401K, medical, dental, and vision care Available day one!
• Extensive product and on-the-job/cross-training opportunities with outstanding internal resources!
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Company vehicle, tools, and equipment provided to complete all jobs.
• JCI Employee discount programs (The Loop by Perk Spot)
• Check us Out: A Day in the Life of the Building of the Future

What You Will Do

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites. Service, troubleshoot and install many different manufacturers including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals. Manage daily service call, customer activity and program system products. You will work with clean agent systems, dry chemical systems, and special hazards.

How You Will Do It

• Assist customers with all questions and concerns in a timely and professional manner.
• Participation in an on-call rotation for Emergency Service.
• Performs inspections of Suppression Gas Systems based on contract requirements.
• Inspect customer systems
• Use of Smart Phone and Equipment
• May include government work

Required

What we look for

• Excellent communication and organizational skills
• Outstanding Customer facing service and problem-solving skills
• PC Skills including Microsoft Windows, Excel, Word, and Outlook
• FEL-A

Preferred

• Any Manufacturer certifications is a plus; ANSUL, Kiddie PyroChem
• RMEI and preferred Multi License
• Valid US driver’s license

HIRING HOURLY RANGE: $29.66 - 40.77 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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