Fire Sprinkler Services Manager – Growth & Safety

Alloy Enterprises

Brecksville (OH)

On-site

USD 76,000 - 105,000

Full time

14 days+
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Benefits offered by this job

Company vehicle
Competitive benefits package
401(k) with company match
Paid vacation and holidays

Job summary

Johnson Controls in the United States seeks a Fire Sprinkler Service Supervisor to lead a Sprinkler Service Department, driving service delivery and profitability across an assigned territory.

You will mentor technicians, manage budgets, ensure EH&S adherence, and grow service bookings while maintaining strong customer relations and high-quality work.

The role requires NICET certification and a track record in water-based systems, with solid leadership and communication skills.

Qualifications

  • Minimum 7 years of experience with water-based sprinkler systems.
  • 3–5 years of supervisory or management experience with revenue and margin responsibility.
  • NICET Level II in Water-Based Systems or higher.
  • Strong leadership, organizational, and communication skills.
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
  • Customer-focused mindset with experience in high-volume service environments.

Responsibilities

  • Manage the Sprinkler Department to an approved financial plan, including operating expenses, labor, inventory, capital, and accounts receivable/collections.
  • Own departmental P&L with responsibility for revenue growth, margin performance, and profitability.
  • Implement plans, programs, and processes to meet or exceed corporate goals and maximize market potential across service segments.
  • Drive new service bookings and growth within existing customer accounts.
  • Maintain strong customer relationships from initial engagement through service execution and contract fulfillment.
  • Ensure safety training is current, thorough, and documented for all employees.

Skills

Leadership
Customer-focused
Communication
Project management

Education

NICET Level II in Water-Based Systems or higher
Bachelor’s degree or equivalent professional experience

Tools

CRM systems
Word/Excel/Outlook
Mobile apps (iPhone)

Job description

Johnson Controls in the United States seeks a Fire Sprinkler Service Supervisor to lead a Sprinkler Service Department, driving service delivery and profitability across an assigned territory.

You will mentor technicians, manage budgets, ensure EH&S adherence, and grow service bookings while maintaining strong customer relations and high-quality work.

The role requires NICET certification and a track record in water-based systems, with solid leadership and communication skills.

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