Fire Sprinkler Services Manager – Growth & Safety

Alloy Enterprises; Brecksville (OH); On-site; USD 76,000 - 105,000; Full time

Benefits offered by this job

Company vehicle

Competitive benefits package

401(k) with company match

Paid vacation and holidays

Job summary

Johnson Controls in the United States seeks a Fire Sprinkler Service Supervisor to lead a Sprinkler Service Department, driving service delivery and profitability across an assigned territory.

You will mentor technicians, manage budgets, ensure EH&S adherence, and grow service bookings while maintaining strong customer relations and high-quality work.

The role requires NICET certification and a track record in water-based systems, with solid leadership and communication skills.

Qualifications

• Minimum 7 years of experience with water-based sprinkler systems.
• 3–5 years of supervisory or management experience with revenue and margin responsibility.
• NICET Level II in Water-Based Systems or higher.
• Strong leadership, organizational, and communication skills.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Customer-focused mindset with experience in high-volume service environments.

Responsibilities

• Manage the Sprinkler Department to an approved financial plan, including operating expenses, labor, inventory, capital, and accounts receivable/collections.
• Own departmental P&L with responsibility for revenue growth, margin performance, and profitability.
• Implement plans, programs, and processes to meet or exceed corporate goals and maximize market potential across service segments.
• Drive new service bookings and growth within existing customer accounts.
• Maintain strong customer relationships from initial engagement through service execution and contract fulfillment.
• Ensure safety training is current, thorough, and documented for all employees.

Skills

Leadership

Customer-focused

Communication

Project management

Education

NICET Level II in Water-Based Systems or higher

Bachelor’s degree or equivalent professional experience

Tools

CRM systems

Word/Excel/Outlook

Mobile apps (iPhone)

Job description

Johnson Controls in the United States seeks a Fire Sprinkler Service Supervisor to lead a Sprinkler Service Department, driving service delivery and profitability across an assigned territory.

You will mentor technicians, manage budgets, ensure EH&S adherence, and grow service bookings while maintaining strong customer relations and high-quality work.

The role requires NICET certification and a track record in water-based systems, with solid leadership and communication skills.