Fire Sprinkler Service & Ops Manager

Allied Fire Protection; Nashville (TN); Hybrid; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Allied Fire Protection is seeking a Service Manager to oversee service and inspection operations and drive profitability across departments. The role requires leadership of teams, coordination with Premier Accounts, and continuous improvement of processes.

Ideal candidates bring extensive experience in fire sprinkler systems, service sales, and risk-management training, with a focus on safety and efficiency. Travel to multiple offices may be required.

Qualifikationen

• High School Diploma or equivalent required; some college desirable.
• Intermediate skills in Word and Excel.
• 10 years of experience in installation, service, and/or inspection of water-based fire sprinkler systems.
• 5+ years of experience in business management.
• 2+ years of experience with direct profit and loss responsibility and/or service sales.
• 5+ years of fire sprinkler sales and/or service, preferred.
• Experience with fire alarm and suppression systems, preferred.

Aufgaben

• Oversee all service and inspection processes.
• Monitor and report on metrics involving revenue, gross margin, and productivity.
• Develop/implement/continuously improve process to convert installation clients to inspection sales.
• Assist in the growth of alarm/extinguisher/suppression service and inspection business.
• Oversee audits and work instructions improvement process to ensure integrity and relevance.
• Seek out opportunities for multi-office service premier or national accounts.
• Coordinate service operations with Premier Accounts to ensure that customer needs are met.
• Ensure that risk assessment training is delivered to service and inspection employees.
• Develop/augment/update sales pricing program for inspectors and service sales.
• Assist in preparation of service sales budget and resources analysis with CEO.
• Propose ways to leverage technology and process improvement to increase productivity and profitability.
• Travel to other offices for support with premier or national accounts.
• Perform other duties as assigned by executive management or CEO.

Kenntnisse

Self-motivated

Ambitious

Interactive

Communicative

Detail-oriented

Organized

Team leadership

Mentor

Training skills

Planning skills

Independence

Ausbildung

High School Diploma or Equivalent

Some secondary education desirable

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

Allied Fire Protection is seeking a Service Manager to oversee service and inspection operations and drive profitability across departments. The role requires leadership of teams, coordination with Premier Accounts, and continuous improvement of processes.

Ideal candidates bring extensive experience in fire sprinkler systems, service sales, and risk-management training, with a focus on safety and efficiency. Travel to multiple offices may be required.