Fire Sprinkler Operations Manager

Impact Fire Services; Greensboro (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Career advancement opportunities

Health, dental, vision, life insurance

Paid time off and holidays

Company paid disability

401(k) company match

Shared Ownership Program

Training opportunities

Apprenticeship programs

Job summary

Impact Fire Services is seeking a Service Manager to lead a local service and inspections team reporting to the General Manager. You will ensure a safe working environment for technicians and guarantee proper training across the division.

The role requires management experience, NICET or equivalent credentials, and strong communication with clients. You will drive plans, schedules, and contracts, while upholding high service and safety standards within a growing U.S. footprint.

Qualifications

• Licensing and certification required by National, State and Local codes.
• Minimum 3 years related operational management experience in fire protection or commercial service.
• NICET or equivalent training from manufacturers or institutions; NFPA 72 knowledge.
• Knowledge of all Impact Fire Services product lines and services.
• Competency with Microsoft Office and quick learning of company information systems.

Responsibilities

• Collaborate with the GM and managers to set financial and operational goals for service and inspection divisions.
• Implement plans to meet district goals, maximize market potential and efficiency.
• Manage new contracts and renewals; oversee labor forecasting and scheduling.
• Set productivity goals for technical and administrative staff to support divisions.
• Ensure inventory controls and cost management align with budgetary targets.
• Lead teams to deliver high-quality customer service and ensure safety compliance.

Skills

Communication skills

MS Office

Learning systems

Professional appearance

Education

4-year college degree in management or business administration

Tools

Microsoft Office Suite

Job description

Impact Fire Services is seeking a Service Manager to lead a local service and inspections team reporting to the General Manager. You will ensure a safe working environment for technicians and guarantee proper training across the division.

The role requires management experience, NICET or equivalent credentials, and strong communication with clients. You will drive plans, schedules, and contracts, while upholding high service and safety standards within a growing U.S. footprint.