Fire & Security Admin Specialist — Scheduling & Ops

Gardiner; Solon (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

PTO from Day 1

401(k) with company match

Parental leave

Job summary

Gardiner is seeking a Fire & Security Administrative Assistant to join our Solon, OH office. The role focuses on organizing day-to-day service operations, scheduling inspections, preparing customer quotes, and supporting technicians to ensure accurate and timely service delivery.

You will handle service orders, process timesheets, manage parts inventory, and look for process improvements to boost efficiency. A proactive, team-oriented approach is essential in this fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of administrative support or office coordination experience.
• Experience supporting a service, construction, or field-based team preferred.
• Experience in fire protection, security, or related service industry is a plus.
• Proficient with scheduling, creating documents/quotes, processing timesheets, and service/work orders.

Responsibilities

• Schedule fire alarm and sprinkler inspections.
• Create service orders to maintain consistency in the service process.
• Prepare and send service quotes to customers.
• Order parts and manage inventory for service work.
• Review technician timesheets.
• Identify process improvement opportunities and help implement changes.
• Answer incoming calls and direct them as appropriate.
• Maintain accurate service records and documentation.

Skills

Organizational skills

Attention to detail

Strong communication

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Gardiner is seeking a Fire & Security Administrative Assistant to join our Solon, OH office. The role focuses on organizing day-to-day service operations, scheduling inspections, preparing customer quotes, and supporting technicians to ensure accurate and timely service delivery.

You will handle service orders, process timesheets, manage parts inventory, and look for process improvements to boost efficiency. A proactive, team-oriented approach is essential in this fast-paced environment.