Fire Protection Systems Technician — Field Service

Alloy Enterprises; Horsham (PA); On-site; USD 29,000 - 43,000; Full time

Job summary

Johnson Controls is seeking a Suppression Technician to service fire suppression equipment at customer sites, including portable extinguishers and kitchen hood systems. You will read blueprints, troubleshoot, install, and inspect complex systems across diverse facilities, including government work, ensuring safety and reliability.

You’ll join a team that emphasizes accountability, clear communication, and customer focus, with on-call emergency support and a comprehensive benefits package.

Qualifications

• High School Diploma required.
• Excellent communication and organizational skills.
• Outstanding customer-facing service and problem-solving skills.
• PC skills including Windows, Excel, Word, and Outlook.
• Ability to read and interpret technical documents (blueprints, diagrams, specifications, manuals).
• Hands-on experience with fire suppression systems (training available).
• Valid US driver’s license required.

Responsibilities

• Perform service and repairs on fire suppression equipment at customer sites.
• Service, troubleshoot, and install equipment from multiple manufacturers.
• Read blueprints, diagrams, submittals, specs, and manuals.
• Manage daily service calls and customer activity.
• Work with various system types (clean agent, dry chemical, special hazards).
• Perform inspections of suppression gas systems per contract.
• Inspect systems using mobile tools and field equipment.
• Assist customers with questions professionally.
• Participate in on-call rotation for emergency service.

Skills

Customer service

Communication

Blueprints reading

Windows PC skills

Technical documents reading

Troubleshooting

Driver's license

Education

High School Diploma

Tools

Microsoft Windows

Excel

Word

Outlook

Job description

Johnson Controls is seeking a Suppression Technician to service fire suppression equipment at customer sites, including portable extinguishers and kitchen hood systems. You will read blueprints, troubleshoot, install, and inspect complex systems across diverse facilities, including government work, ensuring safety and reliability.

You’ll join a team that emphasizes accountability, clear communication, and customer focus, with on-call emergency support and a comprehensive benefits package.