Fire & Life Safety System Integrity Specialist

Johnson Controls, Inc.; Totowa, Northern (NJ, KY); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Company vehicle may be provided

Job summary

Johnson Controls, Inc. is seeking a customer-focused System Integrity Associate to support fire and life safety customers by turning inspection deficiencies into clear repair opportunities.

You will help customers understand identified issues, prepare quotes, and drive repair work through timely follow-up and strong service coordination. This role plays a key part in the systems integrity sales process, reviewing inspection findings, communicating repair recommendations, and working with

Qualifications

• High school diploma or equivalent.
• Excellent presentation and verbal communication skills.
• Proficiency with Microsoft Office programs, including Excel and Word, as well as web-based applications.
• Highly motivated, success driven, and able to work toward assigned sales goals.
• Ability to successfully close sales while maintaining a positive customer experience.
• Ability to complete a defined training program after hire.

Responsibilities

• Review inspection deficiency information and identify repair opportunities for fire and life safety systems.
• Prepare proposals and quotes for identified repair work and follow up on delivered quotes in a timely manner.
• Contact customers by phone to present solutions, answer questions, and gain commitment on quoted work.
• Communicate regularly with customers regarding systems integrity issues, recommendations, and proposed repairs.
• Maintain and update the inspection deficiency tracking system each day.
• Report sales progress, quote activity, and key metrics to management on a weekly and monthly basis.
• Deliver on assigned sales goals while maintaining a positive customer experience.
• Serve as the primary point of contact in the district office for customers with identified systems integrity issues.
• Partner with Service and other sales team members to quote and sell system repairs when additional support is needed.
• Use Microsoft Office and web-based tools to manage quotes, correspondence, tracking, and reporting.

Skills

Verbal communication

Presentation skills

Sales closing

Training completion

Self-motivation

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word)

Job description

Johnson Controls, Inc. is seeking a customer-focused System Integrity Associate to support fire and life safety customers by turning inspection deficiencies into clear repair opportunities.

You will help customers understand identified issues, prepare quotes, and drive repair work through timely follow-up and strong service coordination. This role plays a key part in the systems integrity sales process, reviewing inspection findings, communicating repair recommendations, and working with