Fire & Life Safety Solutions Specialist

Johnson Controls; Totowa (NJ); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health savings account

Life insurance

401(k) savings plan with company match

Employee assistance program

Wellness program

Company vehicle may be provided

Job summary

Johnson Controls is seeking a customer-focused System Integrity Associate to support fire and life safety customers by turning inspection deficiencies into clear repair opportunities. You will help customers understand identified issues, prepare quotes and proposals, and drive repair work through timely follow-up and strong service coordination.

This role requires strong organization, confident communication, and consistent follow-through, with daily use of MS Office tools to manage tracking,

Qualifications

• High school diploma or equivalent.
• Excellent presentation and verbal communication skills.
• Proficiency with Microsoft Office programs, including Excel and Word, as well as web-based applications.
• Highly motivated, success driven, and able to work toward assigned sales goals.
• Ability to successfully close sales while maintaining a positive customer experience.
• Ability to complete a defined training program after hire.

Responsibilities

• Review inspection deficiency information and identify repair opportunities for fire and life safety systems.
• Prepare proposals and quotes for identified repair work and follow up on delivered quotes in a timely manner.
• Contact customers by phone to present solutions, answer questions, and gain commitment on quoted work.
• Communicate regularly with customers regarding systems integrity issues, recommendations, and proposed repairs.
• Maintain and update the inspection deficiency tracking system each day.
• Report sales progress, quote activity, and key metrics to management on a weekly and monthly basis.
• Deliver on assigned sales goals while maintaining a positive customer experience.
• Serve as the primary point of contact in the district office for customers with identified systems integrity issues.
• Partner with Service and other sales team members to quote and sell system repairs when additional support is needed.
• Use Microsoft Office and web-based tools to manage quotes, correspondence, tracking, and reporting.

Skills

Presentation skills

Verbal communication

Microsoft Office

Sales orientation

Training compliance

Education

High school diploma

Tools

Microsoft Office

Job description

Johnson Controls is seeking a customer-focused System Integrity Associate to support fire and life safety customers by turning inspection deficiencies into clear repair opportunities. You will help customers understand identified issues, prepare quotes and proposals, and drive repair work through timely follow-up and strong service coordination.

This role requires strong organization, confident communication, and consistent follow-through, with daily use of MS Office tools to manage tracking,