Fire & Life-Safety Service Coordinator

DynaFire LLC; Atlanta (GA); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO & holidays

Medical, dental, and vision insurance

Short term and long-term disability

401(k) matching

Employer funded life insurance

Professional development and growth

Employee referral program

Descripción de la vacante

DynaFire in Atlanta seeks a Service Coordinator to support daily branch operations by coordinating service activities, assisting customers, supporting technicians, and ensuring work is completed accurately and efficiently.

You will handle scheduling, dispatching, billing, and documentation, with emphasis on fire alarm and sprinkler projects, in a fast-paced environment. This role offers opportunities for growth and requires strong organizational and communication skills.

Formación

• Experience in scheduling, dispatching, customer service, service operations, billing, invoicing, or administrative support.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency with Google Workspace, Microsoft Office, and service management software.
• Experience with invoicing, job costing, billing coordination, or accounting-related functions is a plus.
• Experience with quoting or proposal preparation is a plus.

Responsabilidades

• Answer customer calls and assist with service requests.
• Schedule and dispatch technicians for service calls and inspections.
• Coordinate customer communication and follow-up.
• Assist with invoicing, job closeout, and documentation review.
• Support fire alarm repair quoting and proposal preparation.
• Coordinate customer access, permits, and scheduling requirements.
• Maintain accurate service records and customer information.
• Support technicians and branch management with day-to-day operational needs.
• Assist with reporting, compliance documentation, and special projects as needed.

Conocimientos

Scheduling

Dispatching

Customer service

Billing

Administrative support

Organization

Communication

Service management software

Herramientas

Google Workspace

Microsoft Office

Descripción del empleo

DynaFire in Atlanta seeks a Service Coordinator to support daily branch operations by coordinating service activities, assisting customers, supporting technicians, and ensuring work is completed accurately and efficiently.

You will handle scheduling, dispatching, billing, and documentation, with emphasis on fire alarm and sprinkler projects, in a fast-paced environment. This role offers opportunities for growth and requires strong organizational and communication skills.