Fire & Life Safety Sales Account Manager

Fire Safety and Protection; Maryland; On-site; USD 73,000 - 104,000; Full time

Benefits offered by this job

Life/AD&D

Long Term Disability

Employee Assistance Program

Paid Time Off

7 Paid Holidays and floating holiday

Paid jury duty and bereavement leave

Medical, Dental, Vision

Job summary

Fire Safety and Protection in Maryland is seeking a Sales Account Manager to grow and manage a defined territory. You will consult on life safety and security products, ensure exceptional customer service, and be the primary point of contact for client needs.

You will identify upsell opportunities, develop account plans, achieve sales targets, and win new clients through long-term service agreements or retrofits. Collaboration with the technical team and timely project delivery are essential.

Qualifications

• Identify opportunities for upselling and cross-selling life safety and security products and services.
• Develop and execute account plans to grow the business with key clients.
• Achieve or exceed assigned sales targets and KPIs.
• Win new clients through long term service agreements or retrofits of existing facilities.

Responsibilities

• Develop and maintain strong, long-term relationships with clients by understanding their life safety and security requirements.
• Act as the primary liaison between the client and the company, ensuring smooth communication and addressing client concerns promptly.
• Collaborate with the technical team to ensure solutions meet client needs and regulatory requirements.
• Provide product demonstrations and technical guidance to clients regarding life safety and security systems.
• Oversee the implementation and delivery of life safety and security solutions, coordinating with installation teams and ensuring projects are completed on time and within budget.
• Monitor and follow up on the maintenance and service of existing systems.
• Prepare regular sales reports, client updates, and forecasts for management.
• Stay informed about local, state, and federal regulations related to life safety and security systems and ensure compliance.

Skills

Relationship building

Sales strategy

Account management

Customer service

Tools

CRM

Job description

Fire Safety and Protection in Maryland is seeking a Sales Account Manager to grow and manage a defined territory. You will consult on life safety and security products, ensure exceptional customer service, and be the primary point of contact for client needs.

You will identify upsell opportunities, develop account plans, achieve sales targets, and win new clients through long-term service agreements or retrofits. Collaboration with the technical team and timely project delivery are essential.