Fire & Life Safety General Manager | Growth & P&L Leader

Hiller Companies; Florida; On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Life insurance

Short-term disability

Long-term disability

Paid time off

Boot allowance

Career advancement

Job summary

The Hiller Companies, LLC is seeking a General Manager to lead the branch's operations in Florida. This role oversees technicians, service coordinators, and project managers, driving safety-focused service delivery and profitability while expanding new business opportunities and maintaining high customer satisfaction.

You will partner with Finance and Sales to manage P&L, budgets, and costs, while mentoring a diverse team and ensuring compliance with fire and life safety standards.

Qualifications

• Bachelor's degree in business, construction management, project management, or related field.

Responsibilities

• Lead and manage the branch operations team, establishing and setting operational performance objectives and expectations, while providing support and leadership and growth to all branch employees
• Develop and implement operational plans and best practices, specific to the division, considering revenue and profitability targets by establishing procedures, workflows, and best practices
• Responsible for oversight, allocation, and proper utilization of all branch resources, including manpower, equipment, and materials
• Ensuring customer satisfaction is always at the forefront, with a heavy focus on relationship building, nurturing, delivering high-quality services, and promptly addressing customers’ concerns if they arise.
• Responsible for full scope P&L management of the branch operation. Actively contributing to revenue generation through identifying new business opportunities to drive growth, nurturing customer relationships, and collaborating with the Sales team to secure new business contracts.
• Partner closely with Finance to monitor costs and expenses within your division to ensure they are within budget and align revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability
• Evaluate financial performance, including revenue, expenses, and profitability to help you make informed decisions, identify areas for improvement, and take corrective actions as necessary
• Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted
• Establish quality control measures and ensure compliance with fire and life safety regulations and best practices
• Partner closely with Regional VP to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability
• Responsible for holding weekly team meetings, monitoring project status, monitoring financials, ensuring change order opportunities are addressed in a timely fashion and project execution and billing status are communicated effectively
• Collaborate with clients, contractors, and divisional leadership to understand project requirements, address concerns, and maintain a high level of customer satisfaction
• Review contracts for interpretation of inclusions/exclusions for construction installation activities
• Keep abreast of industry trends, technological advancements, and regulatory changes related to Fire and Life Safety systems and incorporate them into project management practices
• Other duties as required

Skills

Leadership

Communication

Project management

Strategic planning

Client relations

Problem solving

Tech proficiency

NFPA knowledge

Education

Bachelor's degree in business/ Construction Management/ Project Management

Tools

Project management software

Job description

The Hiller Companies, LLC is seeking a General Manager to lead the branch's operations in Florida. This role oversees technicians, service coordinators, and project managers, driving safety-focused service delivery and profitability while expanding new business opportunities and maintaining high customer satisfaction.

You will partner with Finance and Sales to manage P&L, budgets, and costs, while mentoring a diverse team and ensuring compliance with fire and life safety standards.