Fire Dispatcher: Critical 24/7 Emergency Communications

County Emergency Communications; North Eastham (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in North Eastham, MA, seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise radio communication, careful data entry, and solid computer system skills.

Dispatchers must document incidents in real time and follow established procedures. Applicants should have a high school diploma or equivalent and may receive entry-level instruction.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Accurate data entry

Computer systems familiarity

maps reading

Education

High school diploma or GED

Job description

County Emergency Communications in North Eastham, MA, seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise radio communication, careful data entry, and solid computer system skills.

Dispatchers must document incidents in real time and follow established procedures. Applicants should have a high school diploma or equivalent and may receive entry-level instruction.