Emergency Fire Dispatcher - Critical Communications

County Emergency Communications; Lynnfield (MA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Lynnfield, MA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident details, alert resources, and maintain clear communications with responding crews.

This role requires precise data entry, calm radio communication, and the ability to work varied shifts including nights, weekends, and holidays. The position offers training, benefits, and opportunities to advance within public safety communications.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMS dispatch training may be required.
• Experience with radio communications preferred.
• Comfort with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communications

Incident documentation

Information handling

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Mapping software

Job description

County Emergency Communications in Lynnfield, MA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident details, alert resources, and maintain clear communications with responding crews.

This role requires precise data entry, calm radio communication, and the ability to work varied shifts including nights, weekends, and holidays. The position offers training, benefits, and opportunities to advance within public safety communications.