Fire Dispatcher: 24/7 Emergency Ops & Growth

911 Emergency Communications; Humarock (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

911 Emergency Communications seeks fire dispatchers for Humarock, MA. Dispatchers coordinate response to fires, rescues, and hazardous conditions, receiving incident information and alerting the appropriate resources.

They must maintain clear radio communication and follow established response plans under supervision. Work may involve overnight shifts, weekends, holidays, overtime, and coverage during major incidents, with emphasis on accurate data entry, maps, and radio procedures.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications seeks fire dispatchers for Humarock, MA. Dispatchers coordinate response to fires, rescues, and hazardous conditions, receiving incident information and alerting the appropriate resources.

They must maintain clear radio communication and follow established response plans under supervision. Work may involve overnight shifts, weekends, holidays, overtime, and coverage during major incidents, with emphasis on accurate data entry, maps, and radio procedures.