Fire Dispatcher — 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Greenwich (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Insurance and retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Greenwich, CT seeks a Fire Dispatcher to coordinate emergency responses and maintain radio communications. The role emphasizes organized information handling and accurate data entry while following established response plans and directions from authorized personnel.

Responsibilities include receiving reports, verifying locations, alerting units, and monitoring incident status.

Qualifications

• Requires strong listening and documentation skills.
• Applicants should be comfortable using computer systems and maps.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Attention to detail

Team coordination

Education

High school diploma or equivalent

Tools

Fire dispatch software

Map systems

Radio equipment operation

Job description

Emergency Telecommunicator Services in Greenwich, CT seeks a Fire Dispatcher to coordinate emergency responses and maintain radio communications. The role emphasizes organized information handling and accurate data entry while following established response plans and directions from authorized personnel.

Responsibilities include receiving reports, verifying locations, alerting units, and monitoring incident status.