Fire Communications Dispatcher - 24/7 Emergency Ops

Emergency Telecommunicator Services; Broad Brook (CT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime pay

Job summary

Emergency Telecommunicator Services in Broad Brook, CT, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

Role requires organized information handling, clear radio communication, and adherence to established response plans. Evening and overnight shifts, plus holidays, may be required depending on assignments.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Broad Brook, CT, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

Role requires organized information handling, clear radio communication, and adherence to established response plans. Evening and overnight shifts, plus holidays, may be required depending on assignments.