Fire Dispatch Specialist — 24/7 Emergency Communications

Emergency Telecommunicator Services; Southington (CT); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Southington, CT, seeks experienced Fire Dispatchers to coordinate emergency responses, relay critical information, and maintain radio communications across responding units. You will verify incident details, document calls, and dispatch appropriate resources.

The role requires a high school diploma, data entry accuracy, map skills, and the ability to work at a busy dispatch console, including nights, weekends, and holidays as incidents dictate.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Training may include fire dispatch operations and supervision.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks; alert stations and dispatch apparatus.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Map reading

Attention to detail

Calm under pressure

Education

High school diploma

Fire dispatch training

Emergency medical dispatch training

Job description

Emergency Telecommunicator Services in Southington, CT, seeks experienced Fire Dispatchers to coordinate emergency responses, relay critical information, and maintain radio communications across responding units. You will verify incident details, document calls, and dispatch appropriate resources.

The role requires a high school diploma, data entry accuracy, map skills, and the ability to work at a busy dispatch console, including nights, weekends, and holidays as incidents dictate.