Emergency Fire Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; East Lyme (CT); On-site; USD 54,000 - 72,000; Full time

Job summary

Emergency Telecommunicator Services in East Lyme, CT is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving incident details, alerting resources, and maintaining radio communications with responding crews.

The role requires organized information handling and clear radio communication, with computer systems and data entry involved. Fire dispatch training or EMS-related coursework may be required for specific postings.

Qualifications

• A high school diploma or equivalent is commonly required.
• Some agencies provide entry-level instruction; others seek trained dispatchers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Attention to detail

Clear communication

Computer literacy

Education

High school diploma

Tools

Radio communications system

Dispatch software

Job description

Emergency Telecommunicator Services in East Lyme, CT is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving incident details, alerting resources, and maintaining radio communications with responding crews.

The role requires organized information handling and clear radio communication, with computer systems and data entry involved. Fire dispatch training or EMS-related coursework may be required for specific postings.