Fire Dispatcher: 24/7 Emergency Communications Lead

911 Emergency Communications; Fairfield (CT); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Fairfield, CT seeks a Fire Dispatcher to coordinate fire service responses, receive incident reports, and maintain radio communications. You will alert resources, verify locations, and monitor situational status while following established procedures and directions from authorized personnel.

The role may require night and weekend shifts, with potential for overtime and on-call duties during major incidents.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction for new dispatchers.
• Fire dispatch certification or related coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels and incident status.
• Record dispatch times and unit movements.
• Coordinate mutual-aid communications as needed.

Education

High School Diploma

Tools

Computer systems

Maps

Radio communication

Job description

911 Emergency Communications in Fairfield, CT seeks a Fire Dispatcher to coordinate fire service responses, receive incident reports, and maintain radio communications. You will alert resources, verify locations, and monitor situational status while following established procedures and directions from authorized personnel.

The role may require night and weekend shifts, with potential for overtime and on-call duties during major incidents.