Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Randall (IA); On-site; USD 38,000 - 64,000; Full time

Job summary

911 Emergency Communications is hiring fire dispatchers in Randall, IA. The role entails receiving incident information, coordination of resources, and maintaining clear radio communication with responding crews.

Applicants should have a high school diploma or equivalent, comfort with computers, data entry, maps, and radio operations. Some assignments may require fire dispatch training or related certifications.

Qualifications

• High school diploma or equivalent required.
• Some employers provide entry-level instruction; others seek experienced dispatchers.
• Comfort with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or related coursework may be required for certain positions.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Computer systems familiarity

Maps reading

Education

High School Diploma or equivalent

Tools

Fire dispatch software

Job description

911 Emergency Communications is hiring fire dispatchers in Randall, IA. The role entails receiving incident information, coordination of resources, and maintaining clear radio communication with responding crews.

Applicants should have a high school diploma or equivalent, comfort with computers, data entry, maps, and radio operations. Some assignments may require fire dispatch training or related certifications.