Fire Dispatcher – 24/7 Public Safety Communications

County Emergency Communications; Diagonal (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Diagonal, IA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling, accurate data entry, and the ability to operate computer systems and maps. Dispatchers may work overnight, weekends, holidays, overtime, and cover major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Computer literacy

Map reading

Education

High School Diploma or GED

Job description

County Emergency Communications in Diagonal, IA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling, accurate data entry, and the ability to operate computer systems and maps. Dispatchers may work overnight, weekends, holidays, overtime, and cover major incidents.