Fire Dispatch Specialist - 24/7 Emergency Communications

911 Emergency Communications; Central City (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Central City, IA is seeking Fire Dispatcher opportunities to coordinate fire service responses with incident information, alert resources, and maintain communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to response plans; evenings, weekends, and holidays may be required to cover all shifts.

Qualifications

• High school diploma or GED required or equivalent.
• Comfort with computer systems, accurate data entry, maps, and radio comms.
• Fire dispatch certification or related coursework may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and reported risks for dispatch accuracy.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Radio communication

Incident documentation

Data entry accuracy

Organizational skills

Team coordination

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communications equipment

Job description

911 Emergency Communications in Central City, IA is seeking Fire Dispatcher opportunities to coordinate fire service responses with incident information, alert resources, and maintain communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to response plans; evenings, weekends, and holidays may be required to cover all shifts.