Fire Dispatch Specialist — 24/7 Emergency Communications

Emergency Telecommunicator Services; New Hartford (IA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

The Emergency Telecommunicator Services seeks Fire Dispatchers for New Hartford, IA to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident details, alerting resources, and maintaining clear radio communications with responding crews.

Candidates should be organized, able to handle data, follow established plans, and work with authorized personnel. Positions may require night shifts and weekend coverage to ensure round-the-clock readiness.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Map reading

Radio communication

Data entry accuracy

Computer proficiency

Education

High school diploma or equivalent

Job description

The Emergency Telecommunicator Services seeks Fire Dispatchers for New Hartford, IA to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident details, alerting resources, and maintaining clear radio communications with responding crews.

Candidates should be organized, able to handle data, follow established plans, and work with authorized personnel. Positions may require night shifts and weekend coverage to ensure round-the-clock readiness.