Fire Dispatcher: 24/7 Emergency Communications Specialist

911 Emergency Communications; Rowan (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Rowan, IA seeks skilled Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents. You will receive incident information, verify locations, and alert apparatus using approved response assignments.

The role requires comfortable use of computer systems, maps, and accurate data entry, with fire dispatch or EMT-related training preferred for specialized tasks and certifications where applicable.

Qualifications

• A high school diploma or GED is commonly required for fire dispatch roles.
• Fire dispatch certification, Emergency Medical Dispatch training, or incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Map reading

Computer systems

Education

High school diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in Rowan, IA seeks skilled Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents. You will receive incident information, verify locations, and alert apparatus using approved response assignments.

The role requires comfortable use of computer systems, maps, and accurate data entry, with fire dispatch or EMT-related training preferred for specialized tasks and certifications where applicable.