Fire Dispatch Specialist – 24/7 Emergency Communications

911 Emergency Communications; Preston (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime opportunities

Job summary

911 Emergency Communications seeks Fire Dispatcher in Preston, IA to coordinate firefighting responses. You will document incidents, verify locations, alert stations, and monitor equipment and status from a central communications center.

The role involves working off-hours, including overnights, weekends, and holidays, with exposure to high-pressure incidents. A high school diploma or equivalent is typical, with related training as required.

Qualifications

• High school diploma or GED required; entry-level instruction may be provided.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

911 Emergency Communications seeks Fire Dispatcher in Preston, IA to coordinate firefighting responses. You will document incidents, verify locations, alert stations, and monitor equipment and status from a central communications center.

The role involves working off-hours, including overnights, weekends, and holidays, with exposure to high-pressure incidents. A high school diploma or equivalent is typical, with related training as required.