Emergency Communications Dispatcher — 24/7 Shifts

Public Safety Dispatch Network; Randolph (IA); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Retirement plans

Job summary

Public Safety Dispatch Network is seeking qualified police dispatch personnel to support law enforcement operations in Randolph, IA. You will receive calls, document details, assign incidents to officers, and monitor communications to ensure rapid response and safety.

Applicants should have a high school diploma, strong typing and radio communication skills, and the ability to handle multiple tasks in a fast-paced environment with strict confidentiality requirements.

Qualifications

• A high school diploma or equivalent is commonly required.
• Typing, radio comms, and clear speech are essential.
• Ability to learn jurisdiction geography and operate under stress.

Responsibilities

• Receive emergency and nonemergency police requests.
• Document locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and emergency services.
• Maintain incident records and protect restricted information.

Skills

Typing proficiency

Radio communication

Multitasking

Attention to detail

Jurisdiction geography

Education

High school diploma or equivalent

Tools

Records management system

Job description

Public Safety Dispatch Network is seeking qualified police dispatch personnel to support law enforcement operations in Randolph, IA. You will receive calls, document details, assign incidents to officers, and monitor communications to ensure rapid response and safety.

Applicants should have a high school diploma, strong typing and radio communication skills, and the ability to handle multiple tasks in a fast-paced environment with strict confidentiality requirements.