Fire Communications Dispatcher - Shift Specialist

911 Emergency Communications; Willow Spring (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Willow Spring, NC seeks a Fire Dispatcher to join the operations team. You will receive and document reports of fires, rescues, alarms, and hazardous conditions, verify locations, alert stations, and coordinate mutual-aid communications.

This role requires comfort with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification or related training may be required for certain assignments, and schedules can include nights,

Qualifications

• High school diploma or equivalent required.
• Fire dispatch training or certification may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Maps interpretation

Computer systems

Education

High school diploma or equivalent

Fire dispatch training / certification

Tools

Dispatch software

Job description

911 Emergency Communications in Willow Spring, NC seeks a Fire Dispatcher to join the operations team. You will receive and document reports of fires, rescues, alarms, and hazardous conditions, verify locations, alert stations, and coordinate mutual-aid communications.

This role requires comfort with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification or related training may be required for certain assignments, and schedules can include nights,