Fire Communications Dispatcher — 24/7 Incident Response

911 Emergency Communications; Willow Springs (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

911 Emergency Communications seeks skilled fire dispatchers to receive, document, and relay critical incident information from fire and rescue calls in Willow Spring, NC. Responsibilities include verifying locations, coordinating with stations, and tracking unit status.

Applicants should be comfortable with computer systems, data entry, maps, and radio communications. Some postings may require fire dispatch or EMS training and related coursework.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Comfort with computer systems, accurate data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

911 Emergency Communications seeks skilled fire dispatchers to receive, document, and relay critical incident information from fire and rescue calls in Willow Spring, NC. Responsibilities include verifying locations, coordinating with stations, and tracking unit status.

Applicants should be comfortable with computer systems, data entry, maps, and radio communications. Some postings may require fire dispatch or EMS training and related coursework.