Fire Dispatch Specialist — 24/7 Emergency Communications

County Emergency Communications; Maple Hill (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Maple Hill, NC seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews according to established plans.

The role requires organized information handling, clear radio communication, and ability to work shifts including overnights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required; some employers provide entry-level instruction while others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, maps, and radio communication; dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Data entry accuracy

Education

High school diploma or GED

Fire dispatch training

Tools

Computer systems

Maps

Radio systems

Job description

County Emergency Communications in Maple Hill, NC seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews according to established plans.

The role requires organized information handling, clear radio communication, and ability to work shifts including overnights, weekends, and holidays.