Fire Communications Dispatcher — 24/7 Emergency Ops

Emergency Telecommunicator Services; Wise Forks (NC); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services is seeking qualified fire dispatchers to operate from Wise, NC. Dispatched shifts may include overnight, weekends, holidays, and potential overtime during major incidents. You will document, verify, and relay critical incident information with accuracy and speed.

Ideal candidates have a high school diploma or GED and relevant dispatch certifications or EMS training. Comfort with computers, maps, and radio comms is essential for daily operations.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification may be required for certain assignments.
• Emergency medical dispatch training or incident-management coursework may be required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer literacy

Data entry accuracy

Radio communications

Maps proficiency

Clear communication

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

Emergency Telecommunicator Services is seeking qualified fire dispatchers to operate from Wise, NC. Dispatched shifts may include overnight, weekends, holidays, and potential overtime during major incidents. You will document, verify, and relay critical incident information with accuracy and speed.

Ideal candidates have a high school diploma or GED and relevant dispatch certifications or EMS training. Comfort with computers, maps, and radio comms is essential for daily operations.