Fire Communications Dispatcher - 24/7 Emergency Ops

Emergency Telecommunicator Services; Severn (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions in Severn, NC. You will receive incident information, alert resources, and maintain critical communications with responding crews.

The role requires strong organization, precise data entry, and proficient radio communication. Dispatch certification or EMS dispatch training may be required for specialized assignments.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Ability to work with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organized information handling

Clear radio communication

Data entry accuracy

Maps and navigational awareness

Radio systems familiarity

Education

High school diploma or GED

Fire dispatch training

Emergency medical dispatch training

Job description

Emergency Telecommunicator Services seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions in Severn, NC. You will receive incident information, alert resources, and maintain critical communications with responding crews.

The role requires strong organization, precise data entry, and proficient radio communication. Dispatch certification or EMS dispatch training may be required for specialized assignments.