Fire Communications Dispatcher — 24/7 Emergency Ops

911 Emergency Communications; Town of Mexico (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

911 Emergency Communications in Mexico, NY is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews, working according to established plans.

Candidates should have a high school diploma or equivalent; fire dispatch certification or related training may be required for specialized assignments.

Qualifications

• High school diploma or recognized equivalency is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or related emergency response coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Incident documentation

Data entry

Education

High school diploma or equivalent

Fire dispatch certification

Emergency medical dispatch training

Job description

911 Emergency Communications in Mexico, NY is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews, working according to established plans.

Candidates should have a high school diploma or equivalent; fire dispatch certification or related training may be required for specialized assignments.