24/7 Fire Dispatcher: Crucial Emergency Communications

911 Emergency Communications; Upton (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in New York seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews.

This role requires keen organization, accurate data entry, and the ability to work shifts that may include overnight hours, weekends, and holidays. Dispatch certification may be required for certain assignments.

Qualifications

• High school diploma or equivalency commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Computer systems

Maps

Attention to detail

Education

High school diploma

Job description

911 Emergency Communications in New York seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews.

This role requires keen organization, accurate data entry, and the ability to work shifts that may include overnight hours, weekends, and holidays. Dispatch certification may be required for certain assignments.