Fire Dispatcher: 24/7 Emergency Communications Specialist

911 Emergency Communications; East Williamson (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

911 Emergency Communications in New York is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, relay critical details, and maintain communications with responding crews.

Positions may require all-hours staffing, including nights, weekends, holidays, and overtime, to ensure continuous coverage during major incidents. A high school diploma or GED is typically required, with related training possibly needed for

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency training may be requested for certain assignments.
• Comfort with computer systems, accurate data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High School Diploma or GED

Job description

911 Emergency Communications in New York is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, relay critical details, and maintain communications with responding crews.

Positions may require all-hours staffing, including nights, weekends, holidays, and overtime, to ensure continuous coverage during major incidents. A high school diploma or GED is typically required, with related training possibly needed for