Fire Dispatcher: 24/7 Emergency Communications Pro

911 Emergency Communications; Wading River (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime availability

Job summary

911 Emergency Communications in New York is seeking Fire Dispatcher candidates to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert units, and maintain radio communications with crews in real time.

Role requires accurate data entry, map familiarity, and adherence to established response plans. Dispatch shifts may include overnight work, weekends, holidays, and overtime as incidents dictate.

Qualifications

• High school diploma or equivalent required in many agencies.
• Strong computer literacy and ability to work with maps and dispatch systems.
• Excellent communication and composure under pressure.
• Ability to follow established procedures and directions.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Incident coordination

Education

High school diploma

Tools

Dispatch software

Job description

911 Emergency Communications in New York is seeking Fire Dispatcher candidates to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert units, and maintain radio communications with crews in real time.

Role requires accurate data entry, map familiarity, and adherence to established response plans. Dispatch shifts may include overnight work, weekends, holidays, and overtime as incidents dictate.