Fire Dispatcher - 24/7 Emergency Communications Pro

911 Emergency Communications; Brookfield (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

911 Emergency Communications is seeking fire dispatcher candidates to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain radio communication with responding crews to ensure rapid, accurate, and safe operations.

Applicants should be comfortable with computer systems, data entry, maps, and radio communications. Some roles may require fire dispatch certification or EMS dispatch training depending on assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps

Computer literacy

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking fire dispatcher candidates to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain radio communication with responding crews to ensure rapid, accurate, and safe operations.

Applicants should be comfortable with computer systems, data entry, maps, and radio communications. Some roles may require fire dispatch certification or EMS dispatch training depending on assignments.