Fire Alarm Service Technician I – On-Call

Johnson Controls, Inc.; Asheville (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

Benefits: 401K, medical, dental, and V

Available day one benefits

Collaborative team environment

Zero Harm safety policy

Job summary

Johnson Controls, Inc. is seeking a service technician to diagnose and repair fire alarm and related building systems at customer sites, primarily in Asheville, NC. You will interpret blueprints, troubleshoot complex systems, and ensure safety and quality while delivering top-notch service.

The role requires 1–2+ years of relevant experience, valid driver’s license, and willingness to travel. You’ll work in a collaborative team, with room for growth and a comprehensive benefits package.

Qualifications

• 1-2+ years’ experience with fire alarm, access control, security intrusion, sound and communications systems
• Able to interpret blueprints, diagrams and specifications
• A good working knowledge of computers
• Ability to follow verbal and written instructions
• Capable of performing physical labor up to 50-70 lbs
• Flexible hours including weekends; overtime and on-call as needed
• Overnight travel may be required
• Demonstrates high level of customer service
• Maintains truck inventory for rapid response
• Adheres to safety guidelines and procedures at all times
• Strong organizational skills and positive attitude; quick learner
• Valid driver’s license and driving record meeting company requirements
• Licenses required by National, State and Local codes

Responsibilities

• Troubleshoot and repair installed fire alarm, access control, security, and related building systems at customer sites
• Read blueprints, diagrams, submittals, specifications, and operational manuals to diagnose issues
• Perform service, troubleshooting, and installations for various manufacturers’ Fire & Life Safety systems including SimplexGrinnell
• Provide excellent customer service by communicating with district staff and customers
• Complete service acknowledgements and obtain customer signatures upon completion
• Organize resources and follow prescribed procedures for efficient task execution
• Participate in on-call rotation and mentor other team members
• Provide quotes and recommendations to improve facility efficiency

Skills

Fire alarm systems

Blueprint interpretation

Computer literacy

Customer service

Physical stamina

Driving license

Safety compliance

Time management

Tools

IT networks

Job description

Johnson Controls, Inc. is seeking a service technician to diagnose and repair fire alarm and related building systems at customer sites, primarily in Asheville, NC. You will interpret blueprints, troubleshoot complex systems, and ensure safety and quality while delivering top-notch service.

The role requires 1–2+ years of relevant experience, valid driver’s license, and willingness to travel. You’ll work in a collaborative team, with room for growth and a comprehensive benefits package.