Fire Alarm Service Technician

Encore Fire Protection; Baltimore (MD); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Fire Alarm Technician to join their team in Baltimore. This role is crucial for ensuring safety and compliance through servicing and troubleshooting fire alarm systems. The ideal candidate will have a strong understanding of industry standards and a commitment to high-quality work. You'll enjoy a supportive environment with opportunities for advancement, regular performance reviews, and a variety of benefits including medical, dental, and vision coverage. If you're ready to make a difference in the fire protection industry, this is the opportunity for you!

Benefits

Paid Time Off

Medical, Dental, and Vision Benefits

401(K) with Employer Match

Company Swag

Life Insurance Policy

Regular Performance Reviews

Company Training and Events

Qualifications

• Knowledge of fire alarm systems and compliance standards.
• Valid driver's license and clean driving record.

Responsibilities

• Service, test, inspect, and troubleshoot fire alarm systems.
• Respond to emergency calls and coordinate with contractors and customers.
• Identify compliance issues and recommend system improvements.

Skills

NFPA 72

NEC

Fire Alarm System Theory

OSHA Requirements

Troubleshooting Skills

Education

High School Diploma

Tools

Gamewell-FCI

Siemens

Notifier

Edwards

Simplex

Honeywell

Firelite

Job description

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Are you looking for a career in a fast-paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do.

Encore's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler, and fire alarm solutions. We are dedicated to providing sole source, customer-centric fire protection with a time-tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.

As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with Fireline Corporation, headquartered in Baltimore, Maryland. This partnership not only allows us to expand our footprint and find top talent in the Baltimore area, but also enables us to work with industry leaders who strive for the same level of excellence as we do.

Encore’s continued success and growth has created a need for a Fire Alarm Technician working out of our Baltimore, MD office.

What You’ll Do

As a Fire Alarm Technician, you’ll be at the heart of ensuring safety and compliance for our customers. Your key responsibilities will include:

• Servicing, testing, inspecting, and troubleshooting fire alarm systems, ranging from basic to complex. (Installation skills are a plus but not required.)
• Responding to emergency calls promptly, which may occasionally include nights, weekends, and on-call shifts.
• Coordinating with contractors, customers, building maintenance staff, and office personnel to complete daily tasks efficiently.
• Identifying code and non-compliance issues and offering accurate recommendations for system improvements.
• Committing to the successful troubleshooting and repair of assigned customer systems.
• Upholding high standards of work ethic and attention to detail.

What You Bring To The Table

• A high school diploma (industry experience is preferred but not required).
• A valid driver’s license with a clean driving record.
• Extensive knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm systems installation.
• Familiarity with systems from manufacturers such as Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, and more.

Benefits

Some of these benefits may not be important for you today, but they may be down the road:

• Hourly pay in line with experience along with performance incentive plan.
• Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job.
• Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP.
• Paid time off.
• Participation in Fidelity 401(K) that includes employer match.
• Medical, Dental, and Vision benefits.
• Company-paid life insurance policy of $50,000.
• Participation in Monthly, Quarterly, and Annual company training and events.
• Opportunity to be an integral part of the best fire protection team in the North East.

Encore Fire Protection is an Equal Opportunity Employer. As an EEO/AA employer, we consider applicants without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology

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