Fire Alarm & Security Operations Leader

Summit-Fire-; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid vacation

Medical Insurance

401(k) Plan with Company Match

Job summary

Summit Fire & Security is hiring an Operations Manager to oversee the Alarm Service Department in Jacksonville, FL. You will coordinate field teams, manage budgets, and ensure service quality while maintaining strong customer relations.

The role requires leadership experience in fire alarm services, strong computer skills, and compliance with company safety policies. Travel may be required as part of field supervision.

Qualifications

• 5 years Fire Life Safety Industry experience, specifically in Fire Alarm.
• 5 years of professional computer skills.
• 1+ years Supervisory experience within Fire Alarm.

Responsibilities

• Lead and manage the Alarm Service Department field staff to deliver first-class service.
• Close open work orders within 30 days of creation.
• Schedule field activities and coordinate with customers using staffing tools.

Skills

Fire life safety experience

Supervisory experience

English communication

Education

High School diploma

Bachelor’s in Business or equal

NICET or state cert

Tools

BI systems

Sage 300 CRE

Job description

Summit Fire & Security is hiring an Operations Manager to oversee the Alarm Service Department in Jacksonville, FL. You will coordinate field teams, manage budgets, and ensure service quality while maintaining strong customer relations.

The role requires leadership experience in fire alarm services, strong computer skills, and compliance with company safety policies. Travel may be required as part of field supervision.