Fire Alarm & Life-Safety Service Technician

Johnson Controls, Inc.; Honolulu (HI); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

Benefits package (401K/medical/dental/

Team environment

Safety through Zero Harm

Job summary

Johnson Controls, Inc. is seeking a Fire Detection Service Technician 2 in Hawaii to diagnose, service, and repair electronic fire alarm systems and related building systems at customer sites.

You will interpret blueprints, coordinate with customer representatives, and perform installations while maintaining a high standard of customer service. The role includes on-call rotation, on-site visits, and collaboration with the service team to resolve building inefficiencies.

Qualifications

• 2+ years’ experience with fire alarm, access control, security intrusion, sound and communications systems.
• Ability to interpret blueprints, diagrams, and specifications.
• Good working knowledge of computers and basic IT/network concepts.

Responsibilities

• Receive service calls from Service Resource Center and identify equipment issues.
• Diagnose problems and perform service/repair on fire alarm and related systems at customer sites.
• Read blueprints and manuals; follow troubleshooting procedures to repair equipment.
• Service, troubleshoot and install systems from multiple manufacturers including Simplex Grinnell.
• Maintain strong customer service and complete service documentation.

Skills

Fire alarm

Access control

Security intrusion

Sound and communications

Job description

Johnson Controls, Inc. is seeking a Fire Detection Service Technician 2 in Hawaii to diagnose, service, and repair electronic fire alarm systems and related building systems at customer sites.

You will interpret blueprints, coordinate with customer representatives, and perform installations while maintaining a high standard of customer service. The role includes on-call rotation, on-site visits, and collaboration with the service team to resolve building inefficiencies.