Fire Alarm Field Supervisor — Lead Tech Teams & Growth

Johnson Controls; Canton (MA); On-site; USD 98,000 - 134,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

401K, medical, dental, and vision care

Encouraging and collaborative team

Dedication to safety through Zero Harm

Video with company overview

Job summary

Johnson Controls is seeking a service/installation leader to guide the local office, supervise technicians, and drive profitable growth. You will implement plans to meet district goals, manage customer relations from initial contact to service completion, and ensure adherence to safety programs.

The role requires strong leadership, a track record in supervision, and ability to travel locally. Competitive benefits and a salary range are offered commensurate with experience.

Qualifications

• Experience supervising technicians and leading district operations.
• Ability to develop business strategies and action plans.
• Strong communication and customer relationship skills.

Responsibilities

• Lead service/installation in local office and supervise technicians.
• Drive revenue, plans, programs to meet corporate goals and profitability.
• Maintain effective customer communications and resolve issues promptly.
• Set territories, measure performance, and train dispatch personnel.
• Ensure safety training and compliance across the team.

Skills

Leadership

Supervisory experience

Customer relations

Education

Associate Degree or equivalent experience

Job description

Johnson Controls is seeking a service/installation leader to guide the local office, supervise technicians, and drive profitable growth. You will implement plans to meet district goals, manage customer relations from initial contact to service completion, and ensure adherence to safety programs.

The role requires strong leadership, a track record in supervision, and ability to travel locally. Competitive benefits and a salary range are offered commensurate with experience.