FinTech Settlement & Reconciliation Specialist

FortisPay; Plano (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

FortisPay in Plano, TX is seeking a Settlement Reconciliation and Recovery Analyst to maintain the accuracy and integrity of settlement activity, merchant funding, and ledger balances across multiple payment platforms.

You will perform daily, weekly, and monthly reconciliations, investigate discrepancies, and drive recovery of funds from delinquent balances while coordinating with merchants and partners by phone and email.

Qualifications

• Bachelor’s degree in finance, accounting, economics, or related field or equivalent experience.
• 3+ years in payments, reconciliation, settlement operations, or financial analysis.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication and cross-department collaboration.
• Experience with card association rules and transaction costs.
• Experience with data analytics tools and reading large data sets.
• Proficiency with NetSuite and reconciliation tools.

Responsibilities

• Perform daily, weekly, and monthly reconciliation of transactions and settlements across multiple payment platforms.
• Investigate and resolve discrepancies related to funding, chargebacks, fees, and settlement timing.
• Ensure accuracy and completeness of journal entries in accordance with internal controls and policies.
• Monitor recovery queues and reports to identify delinquent, rejected, or unbillable merchant balances and take timely action.
• Coordinate recovery efforts with merchants and partners through phone and email, including balance validation and follow up through resolution.
• Maintain daily reserve summaries and financial loss balances for merchants assigned to the recovery queue.
• Reconcile recovery entries to merchant records, internal ledgers, and bank activity; ensure receipts and reversals are applied.
• Compile supporting documentation and refer eligible balances to external collection agencies per procedures.

Skills

Analytical thinking

Attention to detail

Cross-functional collaboration

Problem-solving

Communication skills

Education

Bachelor’s degree in finance, accounting, economics, or related field

Tools

NetSuite

IQ

Access One

Client Line

Fiserv

FIS

Job description

FortisPay in Plano, TX is seeking a Settlement Reconciliation and Recovery Analyst to maintain the accuracy and integrity of settlement activity, merchant funding, and ledger balances across multiple payment platforms.

You will perform daily, weekly, and monthly reconciliations, investigate discrepancies, and drive recovery of funds from delinquent balances while coordinating with merchants and partners by phone and email.