Fintech Partner Onboarding & Solutions Lead

Lead; United States; Remote; USD 120,000 - 165,000; Full time

Benefits offered by this job

Paid parental leave

Flexible vacation

Health and wellness benefits

Equity grants

Career growth opportunities

Job summary

Lead is a fintech building banking infrastructure for embedded financial products and services. We are hiring a Technical Account Manager to guide partner onboarding to our Banking as a Service platform, from contract signature to go-live, focusing on data integration and ongoing support.

You will bridge product, engineering, legal/compliance, and operations to deliver scalable partner integrations, shaping the foundation of a 0-to-1 function with strong culture and processes.

Qualifications

• 3-5 years of hands-on solution architecture, data integration, partner delivery experience.
• Ability to understand, visualize, and document the client’s product construct and how they map to internal data models.
• Excellent knowledge of SFTP, APIs, and related standards such as HTTP, REST, SOAP, and OAuth.
• Proven ability to present technical solutions effectively to diverse stakeholder groups.
• Experience managing projects with multiple requirements and agendas while maintaining holistic plans and driving to schedule.
• Outstanding communication and problem-solving skills, customer focus, and results orientation.
• Knowledge of financial services and the fintech ecosystem and desire to learn changing trends across, especially as it relates to legal, compliance, underwriting, and risk management.

Responsibilities

• Deeply understand the partner’s business goals and product structure.
• Lead technical implementations of new partners and serve as the key technical contact as they integrate with Lead.
• Partner with product/engineering, program management, legal/compliance/risk, accounting, and other teams for tasks related to partner onboarding.
• Define internal processes to streamline partner onboarding.
• Build product examples, documentation, and other critical resources for external and internal parties to operate effectively.
• Successfully manage a number of engagements concurrently.
• Effectively manage escalations, scope change, and implementation of projects or programs including monitoring project quality, timeline, risk, and performance.
• Inform partners of our product development roadmap with concrete examples, while setting appropriate expectations.
• Be an integral part of building out this function from 0 to 1 defining culture, processes, and identity.
• Perform other duties as assigned.

Skills

Solution architecture

Data integration

Partner delivery

Project coordination

Communication

Tools

SFTP

APIs

HTTP/REST/SOAP

OAuth

Job description

Lead is a fintech building banking infrastructure for embedded financial products and services. We are hiring a Technical Account Manager to guide partner onboarding to our Banking as a Service platform, from contract signature to go-live, focusing on data integration and ongoing support.

You will bridge product, engineering, legal/compliance, and operations to deliver scalable partner integrations, shaping the foundation of a 0-to-1 function with strong culture and processes.