FinTech Operations Intern — Paid, Hybrid

Transcard-Payments-LL; Chattanooga (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Match

Paid Time Off

Life-Disability Insurance

Job summary

Transcard offers a FinTech internship program based in Chattanooga, TN, designed for meaningful project work and real business impact. Interns will work Monday–Friday during standard hours and will be compensated based on qualifications.

Interns will gain insight into day-to-day operations within the Operations department, guided by senior staff, with opportunities for post-program roles for qualified individuals.

Qualifications

• Completed or currently pursuing a Bachelor's Degree in Business or similar.
• Familiarity with customer support or ticketing platforms.
• Strong time management and communication skills.
• Ability to work remotely and independently from direct supervisor as needed.

Responsibilities

• Work with Customer Support to learn payment processes and address service issues.
• Shadow the Client Experience team to assist with processes.
• Perform daily tasks like card orders, research, card transfers, loading/unloading cards, and reports.
• Navigate multiple internal systems to gain knowledge of their functions.
• Support with activation, registration, and account access requests, providing timely assistance.

Skills

Time management

Communication

Organizational skills

Teamwork

Customer service

Education

Bachelor's degree in Business or similar

Preferred: Operations Management, Business Administration, Business Management

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Transcard offers a FinTech internship program based in Chattanooga, TN, designed for meaningful project work and real business impact. Interns will work Monday–Friday during standard hours and will be compensated based on qualifications.

Interns will gain insight into day-to-day operations within the Operations department, guided by senior staff, with opportunities for post-program roles for qualified individuals.