FinServ Revenue Transformation Architect

Gong.io; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Wellbeing fund

Mental health benefits

401(k)

Education stipend

Flexible vacation

Paid parental leave

Recharge days

Work from home stipend

Job summary

Gong is seeking an Enterprise Revenue Architect to join the new Industry Expansion team focused on Financial Services. You will partner with senior FinServ leaders to design AI-enabled workflows and drive measurable revenue outcomes.

You will own renewal and expansion strategies, map processes to Gong’s AIOS, and drive adoption with cross-functional teams to reduce churn and increase net dollar retention.

Qualifications

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders.
• Experience working with FinServ customers, or working in the FinServ industry.
• Track record of owning relationships with senior (VP and C‑suite) stakeholders and owning value and ROI conversations.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Excellent communication, negotiation, and presentation skills.
• Our RAs are self‑starters who excel in high paced environments and thrive in change and ambiguity.
• Our top performers have a growth mindset and pride themselves in being coachable.

Responsibilities

• Revenue Transformation Strategy: Partner with senior GTM leaders in the FinServ space to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
• Workflow Architecture: Map current-state FinServ customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Skills

Account management

Executive alignment

Communication

Change management

Data-driven

ROI conversations

Collaboration

Negotiation

Storytelling

Growth mindset

Job description

Gong is seeking an Enterprise Revenue Architect to join the new Industry Expansion team focused on Financial Services. You will partner with senior FinServ leaders to design AI-enabled workflows and drive measurable revenue outcomes.

You will own renewal and expansion strategies, map processes to Gong’s AIOS, and drive adoption with cross-functional teams to reduce churn and increase net dollar retention.