Finnish Speaking Gaming Community Support Agent

Employers from Greece; United States; Remote; USD 39,000 - 58,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus

Fully Paid Training

Relocation Package

Health Insurance

Private Health Insurance

Extra Salaries

Job summary

Patrique Mercier Recruitment FR is excited to offer an incredible opportunity for a Finnish Speaking Gaming Community Support Agent. If you are a passionate gamer who enjoys providing assistance and fostering a positive community, this role is perfect for you.

Join us in making the gaming experience enjoyable for everyone! Respond to Finnish-speaking players via chat, email, and forums, assist with games and accounts, monitor community vibes, and relay feedback to the development team.

Qualifications

• Fluency in Finnish and English is required.
• Experience in customer support or community management is a plus.
• Strong communication and empathy toward gamers.

Responsibilities

• Provide exceptional support to Finnish-speaking gamers through chat, email, and forums.
• Assist players with inquiries about games, accounts, and gameplay, ensuring a friendly and constructive experience.
• Monitor community interactions to maintain a positive atmosphere and address user concerns or disputes.
• Engage with the gaming community by sharing valuable content and updates.
• Gather and document player feedback to communicate insights to the development team for improvements.
• Stay updated on gaming trends and releases to offer informed support.
• Collaborate with other support agents to share knowledge and enhance service quality.

Skills

Finnish language

English language

Gaming knowledge

Customer support

Team player

Communication skills

Problem solving

Job description

Patrique Mercier Recruitment FR is excited to offer an incredible opportunity for a Finnish Speaking Gaming Community Support Agent. If you are a passionate gamer who enjoys providing assistance and fostering a positive community, this role is perfect for you. Join us in making the gaming experience enjoyable for everyone!

Responsibilities

• Provide exceptional support to Finnish-speaking gamers through various channels, including chat, email, and forums.


• Assist players with inquiries about games, accounts, and gameplay, ensuring a friendly and constructive experience.


• Monitor community interactions to maintain a positive atmosphere and effectively address any user concerns or disputes.


• Engage with the gaming community by sharing valuable content and updates.


• Gather and document player feedback to communicate insights to the development team for ongoing improvements.


• Stay updated on the latest gaming trends and releases to offer informed support.


• Collaborate with other support agents to share knowledge and enhance service quality.

Requirements

• Fluency in Finnish and English, both written and spoken.


• A strong passion for gaming along with knowledge of popular games and platforms.


• Experience in customer support or community management is a plus.


• Excellent communication skills with the ability to empathize with gamers.


• Strong problem-solving skills and a proactive approach to support.


• Comfortable using various communication tools and platforms effectively.


• Ability to work within a team and positively impact the gaming community.

Benefits

1. Competitive Monthly Salary


2. Monthly Performance Bonus


3. Fully Paid Training


4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )


5. Health Insurance


6. Private Health Insurance


7. 2 Extra Salaries Per Year


8. And Much More...