Finnish-Speaking Client Relations Pro | Relocation & Training Included

Employers from Greece; United States; À distance; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Monthly salary

Performance bonus

Training

Relocation package

Health insurance

Private health insurance

Two extra salaries per year

Résumé du poste

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Client Relations Specialist to build strong relationships with Finnish-speaking clients and provide outstanding support in a collaborative environment. The role emphasizes handling inquiries, resolving issues, and maintaining detailed CRM records to ensure flawless follow-up.

The ideal candidate will be fluent in Finnish and English, with prior client relations or customer support experience and strong communication skills.

Qualifications

• Fluency in Finnish and English, both written and spoken.
• Experience in client relations or customer support is preferred.
• Strong communication and interpersonal abilities.

Responsabilités

• Communicate with Finnish-speaking clients via phone, email, and live chat to build and maintain positive relationships.
• Address inquiries regarding products and services, providing tailored support to meet client needs.
• Effectively manage and resolve client concerns to ensure high levels of satisfaction and loyalty.
• Document all client interactions in the CRM system to enable thorough tracking and follow-up.
• Work alongside team members to continuously enhance service delivery and client relationship practices.
• Identify opportunities for upselling or cross-selling services based on client understanding.
• Stay informed about company offerings and industry trends to effectively inform clients.

Connaissances

Finnish language

English language

Client relations

Communication

CRM experience

Outils

CRM software

Description du poste

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Client Relations Specialist to build strong relationships with Finnish-speaking clients and provide outstanding support in a collaborative environment. The role emphasizes handling inquiries, resolving issues, and maintaining detailed CRM records to ensure flawless follow-up.

The ideal candidate will be fluent in Finnish and English, with prior client relations or customer support experience and strong communication skills.